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WE’RE HERE FOR ALL YOUR QUESTIONS.

Submitting a ticket is the fastest way for us to provide customer service.

Submit a Ticket

We respond to most tickets placed on weekdays within 24 hours, but please allow up to 48 hours for a response. For tickets placed after 5pm EST Friday-Sunday, please allow 2 business days.

Frequently Asked Questions

To track your package, simply locate your shipping confirmation email and click on the tracking number. Please keep in mind that delivery may take longer during holidays or severe weather conditions.
Simply visit our Battery Replacement page and fill out a brief form. A battery will be mailed to you the following business day and should deliver within 3-4 business days. All free of charge.
Your rangefinder is most likely measuring in meters instead of yards. Look in the bottom right-hand corner of the display. If you see the letter M instead of Yd, it is in meters.
  • NX7 Pro – When the screen off, press and hold power button for 7 seconds.
  • NX7/NX9/Nexus -- Simply tap the mode button.
  • NX2 -- When the screen is off, press and hold the power button for 5 seconds.
  • NX9 Slope / NX7 Pro -- Hold mode button for 5 seconds.
  • NX10 -- When the screen is off, press and hold the power button for 5 seconds.
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CHAT WITH US.

Need help? Chat with someone from our team and we will find you the best solution.
 
Monday-Friday

9 am – 4:30 pm.
Chat with us

Shipping FAQs

Orders placed after 12:00 pm will be shipped on the following business day. For items that are pre-ordered, once the item is available for fulfillment, it will follow the same shipping timeline as above.
You’ll receive a shipping confirmation email with tracking information once your order is processed to ship. Simply locate your shipping confirmation email and click on the tracking number. Please keep in mind that delivery may take longer during holidays or severe weather conditions.

Other ways to get in touch?

We’re looking forward to hearing from you!

Email us at [email protected]. Our team is responding to your emails from 9am – 5pm EST, Monday-Friday. We’ll do our best to respond within two business days.

We love talking with golfers!

The fastest way to receive our industry-leading customer support is by submitting a ticket to our team. Our team is responding to your calls from 9am – 5pm EST, Monday-Friday. Call 888-568-6770. We’ll do our best to respond within two business days.

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